Frequently Asked Questions

Login

Membership

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Sign In

Click on the Sign In button at the top of the Homepage. You will then be directed to enter your login ID and password.

If you have not already created a Profile, you will need to do so by clicking on Create Profile at the top of the homepage or on the Sign In page. Please refer to "How do I create a Profile" below.

Sign In

Invalid login ID – You have entered an invalid login ID. You must use the login ID created when establishing a profile. Please verify that you have entered your login ID correctly.

Invalid password – You have entered an invalid password. Please verify that your password is entered correctly and try again. (Passwords are case sensitive.)

Your password must be a minimum of 8 characters and contain at least 3 of the following: upper case letter, lower case letter, number, or special character. Passwords are case sensitive and must not contain spaces.
 

Profile

Click on Create Profile on the Sign In page. You will then be asked to enter your member number and phone number on file. Once your membership has been verified, you will be taken to the profile form where you can set up your login ID and password.

Please provide the required fields, including your full name and e-mail address. Login IDs must be a minimum of five characters, contain at least one letter, and have no spaces or special characters (with the exception of a period or underscore.)

Your password must be a minimum of 8 characters and contain at least 3 of the following: upper case letter, lower case letter, number, or special character. Passwords are case sensitive and must not contain spaces.

In the Password Hint field, enter a hint that will help you remember your password. Your actual password may not be contained in the hint. If you forget your password, the hint will be displayed as a reminder.

You will also be asked to enter your email address and select your email preferences.

Profile

No. A membership is only allowed one profile. You can edit the password and security question information associated with the profile, but the name cannot be modified. Please note, that confirmations can be made in someone else’s name, at no cost to you.

Account Details

It is important to note that only one LTP Member contact is allowed per LTP Membership.

Loyalty points may only be awarded to one person. As such, the membership is limited to the one contact that is enrolled in the loyalty points program. LTP Members may make purchases on behalf of other travelers. Getaways may be gifted to anyone that is age 21 or older at no additional fee. In addition, LTP members may store travel profiles for multiple individuals for ease of use when making travel reservations (cruise, hotel, car, air, and things to do) that includes family/friends.

Renewals

To update or renew your membership, sign in to your profile and select Membership under the Account drop-down. If your membership is renewable, you can select Renew and proceed to finalize the renewal.

Profile

Yes. You can update the information found on your profile by first signing in to your online account and then selecting the Profile link in the Account drop-down menu on the upper right-hand corner on the homepage. You can then click on the Edit button in each section to make changes. Once you have finished updating your profile information, remember to click the Save button.

Password

Your password must be a minimum of 8 characters and contain at least 3 of the following: upper case letter, lower case letter, number, or special character. Passwords are case sensitive and must not contain spaces.

Password

During the creation of your profile, you will be asked to provide a password hint that will serve as a reminder if you forget your password. For example, if your password is Chloe, then your password hint can be Oldest Daughter's Name." Your actual password may not be contained in the hint.

Password

On the Sign In page, select the Forgot Password? link and enter your login ID. You can then click on the Password Hint button, enter your email or phone number on file, and your password hint will be displayed. You can also select Reset Password and answer your security questions to proceed.

Password

Once you are successfully signed in, you can change your password at any time. Select the Profile link under the Account drop-down on the upper right-hand corner on the homepage. You will then be directed to your profile where you can click Edit to make changes to your password.

Benefits

Leisure Time Passport membership offers you valuable discounts on Getaway vacations and other exciting travel opportunities. After most travel, you will earn Loyalty Points, which you can redeem toward future travel. For more information regarding your membership, sign in to leisuretimepassport.com or contact your local servicing office.

Membership benefits will vary, based upon your country of residence and program.

Account Details

Your membership number can be found on your Leisure Time Passport membership card, or my selecting Membership under the Account drop-down when signed in to your profile.

Account Details

You cannot edit or change your membership number or membership name. If you have questions regarding your account, please contact the membership department by e-mail or phone. To view contact information, please select Contact Us under the Account drop-down when signed in to your profile.

Expiration

After signing in to your profile, your membership expiration date can be found in the Membership section under the Account drop-down at the upper right-hand corner.

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